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Report a problem
If you have noticed a problem in our district that requires our attention ( roading, waters, animals, litter etc.), or have questions regarding one of our services (refuse, recycling, billing etc.) you can log a request via our online Report it tool.
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You can also report it through the Antenno app.
If you want to talk to an engineer, health officer, planner or need specialist advice, please contact our call centre.
Phone
You can call us 24 hours a day, seven days a week.
Free phone:
0800 492 452
If you're calling from overseas:
+64 7 824 8633
Email
For general enquiries: info@waidc.govt.nz
For media enquiries: communications@waidc.govt.nz
Postal address
Waikato District Council
Private Bag 544
Ngaaruawaahia
3742
Feedback
Your feedback helps us identify where we are exceeding your expectations, meeting your needs or where there are opportunities for improvement.
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Hours may differ on public holidays.
Ngaaruawaahia office (Head Office)
15 Galileo Street, Ngaaruaawahia 3720
Phone: 0800 492 452
Opening hours: Monday - Thursday 8am - 5pm, Friday 9am - 5pm.
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Huntly office and library
142 Main Street, Huntly 3700
Phone: 07 828 8539
Opening Hours: Monday - Friday 9am - 5pm, Saturday 9.30am - 12.30pm.
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Meremere office and library
17 Heather Green Avenue, Meremere 2474
Phone: 0800 492 452
Opening hours: Monday 9am - 12pm, Wednesday 2pm - 5pm, Friday 9am - 5pm
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Ngaaruawaahia library
4 Jesmond Street, Ngaaruawaahia 3720
Phone: 07 824 5905
Opening
hours: Monday - Friday 9am - 5pm, Saturday 9.30am - 12.30pm.
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Tamahere office and community space
Block C, Level 1, 65 Devine Road, Tamahere 3283 (next to the pharmacy, up the stairs)
Phone: 0800 492 452
Cell: 0272684304
Email: tamahere.counter@waidc.govt.nz
Opening hours: Monday - Friday 9.30am - 3pm
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Raglan office and library
7 Bow Street, Raglan 3225
Phone: 07 825 8929
Opening hours: Monday - Friday 9am - 5pm, Saturday 9.30am - 12.30pm
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Te Kauwhata office and library
1 Main Road, Te Kauwhata 3710
Phone: 07 826 4820
Opening Hours: Monday - Friday 9am - 5pm, Saturday 9.30am - 12.30pm.
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Tuakau office
Phone: 0800 492 452
2 Dominion Road, Tuakau 2121
Opening hours: Monday to Thursday 8.30am - 5pm, Friday 9am - 5pm.
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Tuakau library
72 George Street, Tuakau 2121
Phone: 09 236 9823
Opening hours: Monday - Friday 9am
- 5pm, Saturday 9.30am - 12.30pm
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