COVID-19 UPDATE All of the Waikato District moves to “Orange” at 11:59pm on 2 December. Click here for full info.
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Water Quality


If your request is urgent such as water leaks, pump alarms or damages please phone us on 0800 492 452 data-sf-ec-immutable="">


If you have not run your tap for 10 minutes please do so before logging this request, it will only cost a few cents and may fix the issue.

Enquires are expected to be completed within 5 working days.

Please note – this page relates to water supplied by council only – not customers on water tanks.