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Click and Collect

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Contactless Click and Collect Service Now Available at All Waikato District Libraries

Contactless Click and Collect is now available at all Waikato District Libraries for all customers, including those who do not have a vaccine pass. All free library items are available through this service.

There are two ways to place a Click and Collect order:

  • Via phone. Give your local library a call to request the titles you would like to borrow. A staff member will place holds on your requested items and contact you to arrange a pick-up time when all of your items are available.
  • Via our online catalogue. Use our online catalogue to place holds on your library as you usually would. Once you have received email notification that your holds are available, please call your local library to arrange a pick-up time.

When you arrive to pick-up your Click and Collect order, please remember to bring your own bag and wait outside the library doors for staff to place your order on the pick-up table.

If you are unable to pick-up your Click and Collect order, please contact our team to organise a new pick-up time, or to cancel your order. Click and Collect orders not collected for over 14 days may accrue uncollected holds fees of $2 per item.

If you have any questions or queries about our Click and Collect service, feel free to give your nearest library a call.

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