Last updated: Wednesday, 23 September 2020
All of New Zealand except for Auckland is now at Alert Level 1. Aucklandis at Alert Level 2, with extra restrictions on social gatherings, funerals and tangihanga.
Here's what this means for the Waikato district:
For the most up-to-date information about the New Zealand COVID-19 situation visit www.COVID19.govt.nz.
If you need help with financial assistance, please ring Work and Income on 0800 559 009.
If you are a foreign national in serious hardship due to COVID-19, and are looking for support, please phone 0800 733 276 which is 0800 REDCROSS.
If you require social service support (food grants etc) please visit www.msd.govt.nz or phone 0800 559 009.
If your situation is urgent and you need food within the
next 24-48 hours, you can contact a local food bank.
All of our offices and libraries are currently open except for Meremere Library which will be closed on Friday.
Our Dogs in Libraries programme will also be cancelled for all libraries until further notice as 2 metre social distancing cannot be maintained during this activity.
All other council services will continue to run as normal for now.
Claudelands Event CentreEntrance Gate 3, Brooklyn Road, Hamilton7 days a week 8am – 4pm, drive-thru
The number of designated GP practices (which will provide
COVID-19 assessment for people who are not registered with the practice) has
also grown and includes:
Please call GP
clinics to make an appointment prior to visiting.
For more information about testing visit the Waikato DHB website.
Rubbish and recycling collections are continuing in most areas however there are some changes to ensure our drivers and runners are safe so please place your waste and recycling to the kerbside in the following way.
All items are to be washed clean (wash it like you would your dishes) - this is due to our awesome contractors not being able to handle the items for their health and safety during this time.
All transfer stations are still open.
Please ensure your wheelie bin lid is closed with the yellow tag on handle so our contractors can collect safely and without damaging bins. For our bag service, it is as normal with blue sticker for collection.
The monthly Glen Murray recycling drop off will be going ahead on September 5 (8:30am-12:30pm). View more details.
Raglan kerbside collections are continuing as normal. Visit the Xtreme Zero Waste website for more information.
Waikato District Council is committed to helping our communities run smoothly. We provide a range of services and facilities to the community and the rates you pay allow us to do this.
There are about 30,000 properties in the district on which rates are payable for maintaining 2,434kms of roads, 51 neighbourhood reserves, 43 sports parks, 12 skate parks, six libraries, three swimming pools, and for the planning, licensing and other services that the Council supplies. Our targeted rates also help cover assets like 31 water reservoirs, 10 water treatment plants, 9 wastewater treatment plants, 34 community halls, as well as the refuse services that we supply.
If you are experiencing hardship, please contact Waikato District Council by email to email@example.com or phone 0800 492 452 to discuss and arrange a payment plan or apply for assistance through rates remission/rates rebate.
All our libraries/ service centres including Tuakau Library are now open but Tuakau hours may vary depending on resourcing, please ring ahead or check out the Waikato District Libraries Facebook group to confirm opening hours.
Hand sanitiser stations will still be available to use and QR code posters will be in place to help you contact trace.
We are still able to process new LIMs and Property Enquiries except where we cannot access physical records – so we will talk to those customers if they are affected. We can continue to receive Duty Planner enquiries but it will take us longer to get a response to customers.
We are still receiving and processing resource consents but these need to be lodged electronically to firstname.lastname@example.org. We can continue to receive and will start processing 223 and 224 applications but these need to be lodged electronically to email@example.com
We will be working in a remote way from our homes, so things are likely to take a little longer. Please note that there are some activities staff will not be able to do.
We will talk to customers when their applications are affected by these limitations. We will be doing our best and taking work as far as we can but we cannot promise that all applications or enquiries with us will be issued or resolved over the lockdown period.
Bookings for inspections are now open. Our duty inspectors will not be available for face-to-face meetings but they are available by email or phone, however things may take a little longer than usual.
Get in touch with us:
On Wednesday 24 March Council approved an emergency decision-making processes to ensure that the Council can continue to make decisions throughout the COVID-19 pandemic Level’s 3 and 4.
Council adopted a ‘delegated decision making’ model to ensure that urgent decisions can be made, even if it is impractical for the usual number of Councillors to be physically present at the time of a decision.
The delegation model includes establishing an Emergency Committee comprising six elected members (Mayor Sanson, Deputy Mayor Bech and Councillors Gibb, Sedgewick, Smith and Patterson), with a quorum of just two members.
If it is impractical to convene a meeting of the Emergency Committee (as may be the case under COVID-19 Alert Level 4), the Council approved delegation to any two members of the Emergency Committee the powers, responsibilities and duties of the Council.
If the two delegated members are unable to exercise the delegated powers, the Chief Executive (or the Deputy Chief Executive if the Chief Executive is unavailable), in consultation with the Mayor (or Deputy Mayor if the Mayor is unavailable; or the relevant Committee Chairperson if the Deputy Mayor is unavailable; or the relevant Committee Deputy Chairperson if the Committee Chairperson is unavailable) is delegated the Council’s powers responsibilities and delegations.
Council voted that in event there is a legislative change to enable elected members attending via audio or audio-visual link to be counted as present for the purposes of the quorum, that Council’s standing orders be amended to give that effect.
Council also suspended all other committees and community boards of the Council.
The Chief Executive’s financial delegation was increased to $1.5 million to allow for unanticipated urgent expenditure. The Chief Executive would be required to report back to the Emergency Committee any exercise of this increased financial delegation.
On Monday 30 March Waikato political leaders will meet via teleconference to discuss COVID 19 and its significant economic and social impacts on the region. They will focus specifically on how Waikato authorities can come together to kick start our economic recovery.
Rubbish collections and other essential services will continue in the Waikato district, but Council offices and sites are now closed to the public, following the move to Covid-19 Alert Level 3 and 4.
We are entering difficult times and I want to update you about what we're doing in regards to COVID-19.
Waikato District Council community facilities will be closed effective Monday 23 March as a precaution to slow the spread of COVID-19.
Waikato District Council is supporting the national response to COVID-19 to ensure the safety and wellbeing of our communities while continuing to deliver essential services across our district.