Pay your rates

You can also set-up direct debit. Use our direct debit calculator to work out the payment amount and frequency you would like to set-up.

If you’re eligible, the rates rebate scheme can also help ease some of the financial burden. Find out more on our rates rebate page.

For more options visit our Pay it page for more information about all the payment options available.

Having trouble paying?

We're here to help and can work with you on a payment plan.

Due Dates

How to apply for leak remission

If you have had an undetectable leak, you may be eligible for remission; you could have your bill discounted by half of the excess.

Please note that an undetectable leak does not cover things such as a leaking tap, overflowing cistern, hot water cylinder exhausts or stock troughs.

To apply for a leak remission, please complete the online application form by following the link below. 

Apply for water relief

Alternatively, you can download the form and post it to Waikato District Council or send it via email to waters@waidc.govt.nz. Please include a copy of your plumbing invoice or a statement of the work that has been done to fix the leak.

To see if you are eligible for a leak remission, contact the waters team on 0800 492 452 or email info@waidc.govt.nz