How much am I charged for water?

A water metered property is read and charged every six months. Every cubic metre of water flowing through your meter is charged for.

There are two parts to the connected water supply charges:

• A fixed targeted rate of $403.58 for 2023/24
• A fee per cubic metre used, those with water meters is $2.27 per cubic metre of water for 2023/24 rating year.
  

This covers the treatment, distribution, and management of water supply to ensure that when water reaches consumers, it is free from harmful organisms and meets water supply standards.  

For more information about water related charges view our full Fees and Charges Schedule.

Is your water usage normal?

Compare your households daily water consumption with the table below.

If your invoice is higher than usual, you may have a water leak. Find out how to check for leaks here.

Metered Water Due Dates

Covering the financial period 1 July 2023 - 30 June 2024.

The property owner is responsible for water rates payment. A penalty of 10 per cent may be added to any unpaid balance.

View a full list of payment options.

Making it easier

Set-up a direct debit

Water rates can be paid by weekly, fortnightly, monthly or quarterly direct debit. For a direct debit you can complete the online form or give us a call.

Change your address

All address changes are required to be in writing. Please complete our online form or give us a call or email.