Contact us

Need advice, support or action? We are here to help.

• Report a problem
• Phone
• Email
• Postal address
• Feedback
• Our offices and libraries

Report a problem

If you have noticed a problem in our district that requires our attention ( roading, waters, animals, litter etc.), or have questions regarding one of our services (refuse, recycling, billing etc.) you can log a request via our online Report it tool.

Report it here

If you want to talk to an engineer, health officer, planner or need specialist advice, please contact our call centre.

Phone

You can call us 24 hours a day, seven days a week.

Free phone:
0800 492 452

If you're calling from overseas:
+64 7 824 8633

Email

For general enquiries: info@waidc.govt.nz

Postal address

Waikato District Council
Private Bag 544
Ngaruawahia
3742

Feedback

Your feedback helps us identify where we are exceeding your expectations, meeting your needs or where there are opportunities for improvement.

Give us your feedback

Holiday hours

Council offices

Waikato District Council offices will be closed from 3pm Tuesday 24 December. Normal hours will resume on Monday 6 January, 2019.

Emergency calls (all hours)

For all emergency calls regarding Council services, free phone 0800 492 452.

Libraries

Between Christmas and New Year we are operating a library service only. Library late nights will not run during the holiday period.

Our offices and libraries

Ngaruawahia office (Head Office)
15 Galileo Street, Ngaruawahia 3720
Phone: 0800 492 452
Opening hours: Monday to Thursday 8am - 5pm, Friday 9am - 5pm
Find us on Google Maps

Huntly office and library
142 Main Street, Huntly 3700
Phone: 07 828 8539
Opening Hours: Monday, Tuesday, Wednesday and Friday 9am - 5pm, Thursday 9am - 8pm. Saturday 9:30am – 12:30pm (library services only).
Find us on Google Maps

Meremere library
Heather Green Ave, Meremere 2474
Phone: 09 232 6562
Opening hours: Monday 9am - midday, Wednesday 2pm - 5pm and Friday 9am - 5pm.
Find us on Google Maps

Ngaruawahia library
4 Jesmond Street, Ngaruawahia 3720
Phone: 07 824 5905
Fax: 07 824 5520
Opening hours: Monday, Tuesday, Thursday and Friday 9am - 5pm, Wednesday 9am - 8pm and Saturday 9.30am - 12.30pm.
Find us on Google Maps

Raglan office and library
7 Bow Street, Raglan 3225
Phone: 07 825 8929
Opening hours: Monday, Tuesday, Thursday, Friday: 9am – 5pm, Wednesday 9am - 8pm and Saturday 9.30am - 12.30pm (library services only).
Find us on Google Maps

Te Kauwhata office and library
1 Main Road, Te Kauwhata 3710
Phone: 07 826 4820
Opening Hours: Monday, Tuesday, Wednesday and Friday 9am to 5pm. Thursday 9am - 8pm and Saturday 9.30am - 12.30pm.
Find us on Google Maps

Tuakau office
Phone: 0800 492 452
2 Dominion Rd, Tuakau 2121
Opening hours: 8.30am - 5pm
Find us on Google Maps

Tuakau library
72 George St, Tuakau 2121
Phone: 09 236 9823
Fax: 07 824 8091
Opening hours: Monday, Tuesday, Wednesday and Friday 9am to 5pm. Thursday 9am - 8pm and Saturday 9.30am - 12.30pm
Find us on Google Maps