Contact us

Whakapaa Mai

Need advice, support or action? We are here to help.

Report a problem

If you have noticed a problem in our district that requires our attention ( roading, waters, animals, litter etc.), or have questions regarding one of our services (refuse, recycling, billing etc.) you can log a request via our online Report it tool.

Report it here

If you want to talk to an engineer, health officer, planner or need specialist advice, please contact our call centre.

Phone

You can call us 24 hours a day, seven days a week.

Free phone:
0800 492 452

If you're calling from overseas:
+64 7 824 8633

Email

For general enquiries: info@waidc.govt.nz

Postal address

Waikato District Council
Private Bag 544
Ngaruawahia
3742

Feedback

Your feedback helps us identify where we are exceeding your expectations, meeting your needs or where there are opportunities for improvement.

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Our offices and libraries

​COVID-19 UPDATE: Offices in Ngaruawahia and Tuakau will open from Tuesday 19 May. Opening hours will be Monday to Thursday 8am-5pm, Fridays 9am-5pm at Ngaruawahia, with 8:30am – 5pm Monday to Friday at Tuakau. There will initially be some limitations to services available at the offices themselves.

All our libraries except for Meremere Library will re-open from Tuesday 19 May with reduced hours – Monday to Friday 9am-4pm. They will not be open on Saturdays. 

Operations will be reviewed on a fortnightly basis as we progress through Level 2.

 

Ngaruawahia office (Head Office)
15 Galileo Street, Ngaruawahia 3720
Phone: 0800 492 452
Opening hours: Monday to Thursday 8am - 5pm, Friday 9am - 5pm
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Huntly office and library
142 Main Street, Huntly 3700
Phone: 07 828 8539
Opening Hours: Monday - Friday 9am - 5pm.
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Meremere library (CLOSED)
Heather Green Ave, Meremere 2474
Phone: 09 232 6562
Opening hours: Monday 9am - midday, Wednesday 2pm - 5pm and Friday 9am - 5pm.
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Ngaruawahia library
4 Jesmond Street, Ngaruawahia 3720
Phone: 07 824 5905
Fax: 07 824 5520
Opening hours: Monday - Friday 9am - 5pm.
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Raglan office and library
7 Bow Street, Raglan 3225
Phone: 07 825 8929
Opening hours: Monday - Friday 9am - 5pm.
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Te Kauwhata office and library
1 Main Road, Te Kauwhata 3710
Phone: 07 826 4820
Opening Hours: Monday - Friday 9am - 5pm.
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Tuakau office
Phone: 0800 492 452
2 Dominion Rd, Tuakau 2121
Opening hours: 8.30am - 5pm
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Tuakau library
72 George St, Tuakau 2121
Phone: 09 236 9823
Fax: 07 824 8091
Opening hours: Monday - Friday 9am - 5pm.
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