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Customer satisfaction survey

Thank you for taking a few minutes to answer these questions about our libraries. Your responses will help us to improve our resources and services.

Complete the survey

Are you a library member? (Required)
Which of our libraries do you usually use? (Required)
How often do you visit the library? (Required)
Which of the following services do you use/reason for visiting the library? (Required)
Did our library resources meet your needs? (Required)

Library experience

Are you satisfied with the following?

The layout of the library (Required)
Library opening hours (Required)
Book selection (Required)
Helpfulness and knowledge of staff (Required)
Library programmes and events (Required)
Digital library (eg. Beamafilm, Beanstack and Pressreader) (Required)
Selection of eBooks and eAudiobooks on Wheelers ePlatform (Required)
Our online resources (databases and articles) (Required)
How likely are you to recommend your library to friends and family? (Required)
May we contact you for further information if required? (Required)

Last updated 19 May 2025, 02:00 am

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