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Holiday hours

Office and library hours and dog pounds

All of our offices and libraries and dog pounds will be closed midday Friday 23 December and re-open Monday 9 January. 

You can call us 24 hours a day, seven days a week on, 0800 492 452, with any urgent queries.

Animal Control Officers will be on call over this period.

Rubbish and recycling collection

No changes

Port Waikato
No changes

Everywhere else
No changes

All rubbish and recycling collections will continue to be collected as normal, if you are normally collected on a Monday you will continue to be collected on a Monday and so on.

Transfer stations/resource collection centres


DateHuntly MetroWasteTe Kauwhata MetroWaste
19 December 20227.30am-4.30pmClosed
20 December 20227.30am-4.30pmClosed
21 December 20227.30am-4.30pmClosed
22 December 20227.30am-4.30pm10am-3pm
23 December 20227.30am-4.30pmClosed
24 December 202210am-3pmClosed
25 December 2022ClosedClosed
26 December 2022ClosedClosed
27 December 2022ClosedClosed
28 December 20227.30am-4.30pmClosed
29 December 20227.30am-4.30pm10am-3pm
30 December 20227.30am-4.30pmClosed
31 December 202210am-3pmClosed
1 January 2023ClosedClosed
2 January 2023ClosedClosed
3 January 2023ClosedClosed
4 January 20237.30am-4.30pmClosed
5 January 20237.30am-4.30pm10am-3pm
6 January 20237.30am-4.30pmClosed
7 January 202310am-4pmClosed
8 January 202310am-4pm11am-4pm

Building and resource consents

Processing times and services

Statutory processing clock 
Both the Building Act 2004 and the Resource Management Act 1991 stop the statutory processing clock over Christmas and New Year. The period beginning 20 December and ending with the close of 10 January is excluded from the 20-working day timeframe, which means that the processing clock stops on/between these dates.

Resource Consents & Building Consents
The statutory working day clock for resource consents will stop Monday 19 December 2022 and will start again Wednesday 11 January 2023.

Any Resource or Building Consent submitted after Monday 19 December 2022 will not be processed until Wednesday 11 January 2023.

Building Inspections
The last day for building inspections is Thursday 22 December.

Duty Planner service
Our Duty Planner Service will not be available from Friday 16 December 2022 but will start again Monday 9 January 2023.

Engineering Services
Our engineering services (consent processing, plan approvals and inspections/clearances) will not be available after Friday 16 December 2022. It will start again from 9 January 2023.

LIM reports
The statutory ‘clock’ for LIM reports will stop on Monday 19 December 2022 and will start again Wednesday 11 January 2023.

Property Enquiries
Our Property Enquiry service will not be available from close of business on Friday 16 December 2022 but will start again Monday 9 January 2023.


For swimming pool holiday hours go here.

Final/special water meter readings

Unfortunately we are unable to undertake any special/final water meter readings from 20 December 2022 through to 10 January 2023. If you require a reading during this time, please take a timestamped photo and email it to, this will be processed after 10 January.