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We have the following water schemes servicing the district:


Our water supply network is comprised of 826 km of pipes, 14 pump stations and 7 treatment plants. It would cost approximately $217 million to replace the water supply assets.

We provide a reticulated water supply to the community for domestic, dairy, and agricultural use.  The urban areas receive an on-demand supply with surrounding rural areas receiving a restricted supply.  Rural areas beyond the Council reticulated systems are reliant on bores or the collection of roof water for their water source. 

Water Treatment:

The water treatment process is different for each of the schemes outlined above, you can find more specific information about the water treatment process in your town by reading section 4: Water Supply Scheme Descriptions of our Three Waters Asset Management Plan.

The following is a broad, generic process of water treatment:

  • Water is extracted from the source (e.g., Waikato River),
  • Water is pumped to the treatment plant via a pump station,
  • The treatment plant uses various treatment process and treats water using its major units, this step also involves chlorination and fluoridation of the water.
  • The water is then pumped, or gravity fed to the town reticulation system and reservoirs (please note that some parts of a town may be directly fed from the treatment plant and some parts are reliant on the reservoirs).

We have three agreements in place for water supply: 

  • Hamilton City Council – providing water for the communities surrounding Hamilton (Southern and Western Districts). 
  • Te Kauwhata Water Association – Providing water for the Te Kauwhata, Meremere and Rangiriri communities. 
  • Watercare Services Limited – Providing water to Tuakau and Pokeno. 

Taking water from hydrants and filling stations

Contractors and water carriers who register with council and have obtained a current permit sticker can take water from designated hydrants and the filling station in Pokeno.

To apply to take water from hydrants or a filling station, please complete the application form and send to the waters team.



Who can take water from hydrants?

Contractors and water carriers with a permitted standpipe registered with Council.

What is a standpipe?

A standpipe is a portable device that is used to draw water directly from a fire hydrant on watermains. It needs to be metered and have two non-return valves to prevent contamination of the water supply. Each registered standpipe is to be exclusively used within the Waikato district.

What does it cost to take water from hydrants?

There is an annual permit fee (refer to our fees and charges)

When you start drawing water there will be a monthly invoice for each cubic meter of water drawn (see Fees and charges). A photo of the current meter reading for your standpipe is required each month for billing of the previous month’s usage.

Can I register more than one standpipe?

Yes, every standpipe used within the district requires a permit.

Can I hire a standpipe?

No, we do not hire standpipes, you need to purchase your own standpipe.

Where can I take water from?

For locations please contact us on 0800 492 452. These have been selected to ensure that water can be drawn safely and that surrounding properties will not suffer from a loss in water pressure.