Not everyone is connected to the Council's water infrastructure. Those ratepayers who are connected currently pay for their water via a targeted rate and by water consumption. The targeted rate is a fixed amount and is the same for everyone, irrespective of how much water is used.
At the moment, customers who already have water meters are billed six monthly, You can get to know your meter by taking a reading yourself following the directions on how do I read my water meter?
To be able to carry out our meter readings efficiently, it is essential you ensure regular clearing and management of access to your water meter.
It's important to note that Councils, by law, are only allowed to recover the costs of treating, supplying and disposing of water. Councils are not allowed to make a profit on water.